Marcel Muscat (Customize Nation) – Terms and Conditions
Effective Date: 28/11/2023
Welcome to Marcel Muscat (Customize Nation). Before using our website and services, please carefully read the following terms and conditions. By accessing or using the Marcel Muscat (Customize Nation) website (the “Service”), you acknowledge, agree, and abide by these terms.
1. Purchase Process:
To purchase an item/items on our website, you are required to follow these steps:
a. Register by filling out a form and creating an account.
b. Select a product/products.
c. Personalize item/s and proceed to checkout.
d. Choose your shipping address, billing address, and your method of payment via phone order/cheque or PayPal account.
e. Confirmation of the above implies your agreement to the Terms and Conditions, committing yourself to the purchase/s.
2. User Responsibilities:
By using Marcel Muscat (Customize Nation), you acknowledge and agree to the following terms:
a. You shall use the Service at your own risk.
b. We reserve the right to terminate an account at our discretion.
c. Charges will apply on personalized material if you cancel an order.
d. Adjustments on personalized material can only be made if the product has not yet been produced.
e. Personalized returns are not accepted.
f. All items are subject to availability, and no guarantee can be given in this regard.
g. Due to the large number of items on the website, some products may not be available at the time of order. While we attempt to minimize this, such situations can arise.
h. If you are a registered user, you are solely responsible for your account, including any activity under your username and password.
i. Marcel Muscat (Customize Nation) accepts the offer of purchase when an email confirmation is sent to the customer.
j. Once completed and placed, your customized order is immediately sent to production. Cancellations or changes to personalized orders cannot be accepted.
3. Payment:
a. Customers must pay in full when placing the order online or by phone.
b. Corporate bulk order customers must pay the required deposit when placing the order. The remaining balance is to be paid upon completion; otherwise, the material will not be delivered or handed out.
4. Offensive Material:
The website may contain material that you find offensive or inappropriate, and you are solely responsible for such exposure.
5. Website Usage:
a. The Website may not be used for any illegal or unauthorized purpose.
b. You agree to comply with all applicable laws regarding online conduct and acceptable content.
c. You shall not take any action on the Website that would disrupt, damage, or harm the Service.
6. Conclusion of Contracts:
Orders/contracts on this website are concluded in English.
Contact Information:
If you have any questions or concerns about these terms and conditions, please contact us through our Contact Us Page (https://www.cusnation.com/contact-us).
Note: These terms and conditions are subject to change at any time, and it is your responsibility to review them periodically. Your continued use of the website after changes are made constitutes acceptance of those changes.